Privacy policy

Privacy Statement of ActiSelect

ActiSelect (hereinafter referred to as “ActiSelect” or ”We”) takes the protection of your personal data as the Data Controller very seriously. We treat your personal data confidentially and in accordance with the provisions of the data protection law. This privacy statement informs you about how, to what extent and for what purposes we process the personal data of customers using the ActiSelect website

Updated: May 24, 2018

1. Subject of Data protection

Subject of data protection is personal data. Data is personal if it can be assigned to an identified or identifiable natural person. This includes information such as name, address, email address and telephone number.

2. Collection, processing and use of personal data on request

The use of our website is generally possible without providing personal data. You are neither obliged to visit this website nor to provide any personal data. If you do not provide us with personal data, you might not be able to use individual functionalities of this website. Otherwise there will be no consequences for you. The collection of users personal data on our site is always on a voluntary basis, except in the cases described in the following. ActiSelect uses Hyper Text Transfer Protocol Secure (HTTPS), which is the secure version of HTTP, the protocol over which data is sent between your browser and our website that you are connected to. The ‘S’ at the end of HTTPS stands for ‘Secure’. It means all communications between your browser and the website are encrypted. Nevertheless we would like to point out that data transmission over the Internet (e.g. communication by email) can have security gaps and that a complete protection of data against access by third parties is not possible.

We collect, process and use your personal data, which you have provided us with when requesting a quote to the extent necessary for the following purposes:

a. Registration and execution of the contract

  • Data that you provide when using our contact form or form to request a quote, such as your name, address, email address and telephone number and any other data which will be provided depending on the service you use.
  • Data collected in the context of reviews or correspondence on the website or by email and post.
  • Other personal data that we may ask you to provide for special purposes related to your requested quote.
  • If you voluntarily provide us with additional personal data when submitting your quote request, this data will also be used for the implementation of the usage relationship.

b. Contact establishment

If you provide us with personal data for the purpose of contacting us, this data will be used by us as this is necessary for the purpose of the respective communication.

c. Marketing

ActiSelect may process and use your personal data for marketing purposes, e.g. to send emails with general information or of an advertising nature (newsletter), on the basis of the declaration of consent you have given us.
You can revoke the declarations of consent granted to us in this regard at any time with effect for the future. If you wish to opt-out of receiving these emails from us, please follow the instructions contained in an applicable email you receive from us. In addition, you can object to this use, as we use your personal data within the legally permissible framework. In any case, an email to the following address is sufficient: data@actiselect.com.

3. Data processing to enable the use of this website

When you visit our website, we only collect the necessary data to enable you to use it (usage data). This can include location data, for example, if you release it for our website. We use this information to provide you with location-based services such as search results and other personalized content, if approved by you and your computer or device. You can control or deactivate location services from the settings menu on your omputer or on most mobile devices. This data is used to provide and design the service according to users’ preference. This data is always deleted as soon as it is no longer required and if there are no storage obligations.
4. Cookies

When you visit our website, information may be stored on your computer in the form of a cookie.
This section describes the cookies we use and explains why we use cookies and how we deal with the collected information. It also explains how cookies enable our website to function properly and why you may not be able to experience the full functionality of the website if you disable the use of cookies. By visiting our website without changing your settings, you agree to receive all cookies and other data collection tools; however, if you do not accept the use of these cookies, you can change your cookie settings at any time. All the companies that we work with have their own privacy policies and offer a mechanism for users to opt out tracking by mechanisms listed in the ‘How to control or delete cookies’ section.

a. What are cookies?

Cookies are text files containing small amounts of information which are downloaded to your computer or mobile device when you visit a certain webpage. Cookies are then sent back to the originating webpage on each subsequent visit, or to another webpage that recognizes that cookie. Cookies are widely used to make our website work, or to work more efficiently, as well as to provide information to the owners of the website.
Cookies do different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improving the user experience. Cookies may tell us, for example, whether you have visited our website before or whether you are a new visitor.
There are two broad categories of cookies:
– Own cookies served directly by us to your computer or mobile device.
– Third party cookies, which are served by a third party on our behalf. We may use third party cookies for functionality, performance and analytics and social media purposes.
Cookies can remain on your computer or mobile device for different periods of time.

Some cookies are session cookies, meaning that they are stored only temporarily during a browsing session and expire when you close your browser. Other cookies are persistent cookies, meaning that they are saved on your computer or mobile device for a fixed period and are not deleted when the browser is closed. They can be used by our website to recognize your computer or mobile device when you open your browser and browse the Internet again.

b. Why do we use cookies?

We use cookies for a variety of reasons, including to:
– enable, facilitate and streamline the functioning of and your access to our website.
– customize and enhance your online experience.

c. What types of cookies do we use?

The types of cookies used by us in connection with the website can be classified as “functionality cookies” and “third party cookies”. We have set out some further information about each category, and the purposes of the cookies we and third parties set as follows:

d. Functionality cookies

Functionality cookies record information about choices you have made and allow us to tailor our website to you. These cookies mean that when you continue to use or come back to the website, we can provide you with our services as you have asked for them to be provided.

e. Third party cookies

On some pages of our website, third parties that provide applications through our website may set their own cookies to track the success of their applications or customize applications for you. Because of how cookies work, we cannot access these cookies, nor can the third parties access the data in cookies used by us. Some pages of our website may also contain embedded content and these third-party sites may set their own cookies.

f. How to control or delete cookies

You have the right to accept or stop cookies from being stored on your computer or device at any time by modifying the settings in your web browser to reflect your cookie preferences.
Please be aware that you may not be able to use all the interactive features of the website and its content once cookies are disabled.
Most browsers offer instructions on how to change your cookie settings. These settings will typically be found in the “options” or “preferences” menu of your browser.

g. Cookies that have been set in the past

If you have disabled cookies, we may still use information collected from cookies prior to your disabled preference being set. However, we will stop using the disabled cookie to collect any further information.

5. Legal basis for data processing

If you reside within the European Economic Area (EEA), our processing of your personal information will be legitimized as follows:
(a.) Whenever we require your consent for the processing of your personal information such processing will be justified pursuant to Article 6(1) lit. (a) of the General Data Protection Regulation (EU) 2016/679 (“GDPR”). This article in the GDPR describes when processing can be done lawfully.
(b.) If the processing of your personal data is necessary for the performance of a contract between you and ActiSelect or for taking any pre-contractual steps upon your request, such processing will be based on GDPR Article 6(1) lit. (b).”). If this data is not processed, ActiSelect will not be able to execute the contract with you.
(c.) Where the processing is necessary for us to comply with a legal obligation, we will process your information on basis of GDPR Article 6(1) lit. (c).
(d.) And where the processing is necessary for the purposes of ActiSelect’s legitimate interests, such processing will be made in accordance with GDPR Article 6(1) lit. (f), for example to detect fraud.

6. Social networks

Our website contains links to social networks (Facebook, Twitter, Google+, Youtube and Instagram). These social networks are operated exclusively by third parties. If you follow the links, information may be transmitted to these third parties.

7. Transmission to third parties

Your personal data will only be transmitted to third parties if this is legally permitted or if you have given your prior consent. In particular, we will not sell your data to third parties or market it in any other way. We will only disclose your data to government authorities as part of legal obligations or as a result of an official order or court decision. We have bound our partners to secrecy and to comply with data protection regulations.

8. How we share your personal data with third parties

Except as set forth in this Privacy Policy or when specifically agreed to by you, we will not disclose personal information we gather from you to third parties unless we are required to share this information to complete your request or for legitimate business purposes. ActiSelect shares personal information in the following circumstances:
We may share your information with vendors or third parties who deliver or provide goods and services as published on our website ActiSelect. These third parties may include, for example, our suppliers and partners for tours and similar. These third-party service providers will only have access to the information needed to perform these limited functions, unless there is a booking request.

9. Deletion of data

We only retain data for the duration of your business relationship with us and otherwise as required under applicable law. Personal data will be kept for no longer than is necessary for the purposes for which your personal data are processed. We will retain your personal data as long as you require our services so that we can provide these services to you.
If you are in the European Economic Area, at the moment you withdraw your consent for the processing of your personal data, all your personal data received and stored are erased if no longer needed by us. Unless we are required to retain this personal data by law or to comply with our regulatory obligations, we will only keep this personal data for as long as necessary. For more information on where and how long your personal data is stored, and for more information on your rights of erasure and portability, please contact us at data@actiselect.com.

10. Data security

ActiSelect has taken the necessary technical and organisational measures to protect the personal data provided by you against loss, destruction, manipulation and unauthorized access. We, who are involved in data processing are obliged to comply with the data protection laws and to treat personal data confidentially. Both internal and external audits ensure compliance with all data protection processes at ActiSelect.
We use a secure online transmission procedure, the so-called “Secure Socket Layer” (SSL) transmission, to protect the personal data of our users. You can see this from the fact that an “s” (https://) is added to the address component http://, or a green, closed lock icon is displayed. By clicking on the icon, you will receive information about the SSL certificate used. The display of the icon depends on the browser version used by you. The SSL encryption guarantees that your data is transmitted in an encrypted and complete way.

11. European Union data subjects right

The European Union’s General Data Protection Regulation and other countries’ privacy laws provide certain rights for data subjects. If you wish to confirm that ActiSelect is processing your personal data, or to have access to the personal data ActiSelect may have about you, or have other questions, please contact us via data@actiselect.com.
You may also request information about: the purpose of the processing; the categories of personal data concerned; who else outside ActiSelect might have received the data from us; what the source of the information was (if you did not provide it directly to ActiSelect); where the personal data is stored and how long it will be stored. You have the right to correct (rectify) the record of your personal data maintained by us if it is inaccurate. You may request that we erase that data or cease processing it, subject to certain exceptions. You may also ask us for your personal data to be supplemented or updated, or for their transformation into anonymous format or to block any data held in violation of the law, as well as to oppose their treatment for any and all legitimate reasons. You may withdraw your consent for the processing of personal data or the further processing of personal data by us at any time. You may also request that ActiSelect ceases using your data for direct marketing purposes. In many countries (including EEA countries), you have a right to lodge a complaint with the appropriate data protection authority if you have concerns about how ActiSelect processes your personal data. When technically feasible, we will—at your request—provide your personal data to you or transmit it directly to another controller. You have the right to receive your personal information in a structured and standard format.
In addition to the information contained in this Privacy Policy, you may be provided with additional and contextual information concerning particular services or the collection and processing of your personal data upon request.

12. No automated individual decision

We do not use your personal data for automated individual decisions.

13. How you can contact us

If you wish to exercise your rights mentioned above, or if you have any questions about our Privacy Policy, you can contact ActiSelect as follows:

Georg Buech (ActiSelect).
Address: Calle Iglesia, 22, 3, 2, E-08860 Castelldefels (Spain).
Mobile: (+34) 622 757 666.
Or by email: data@actiselect.com.

14. Changes to the Privacy Policy

From time to time, we may need to update or modify this Privacy Policy to reflect changes in our business practices, data collection practices or organization. We reserve the right to amend this Privacy Policy at any time, for any reason, without notice to you, other than the posting of the amended Privacy Policy on our website, or, if you have provided your email address to us, sending you an email notifying you of the amended Privacy Statement. It is strongly recommended to check the website often, referring to the date of the last modification listed at the top. We will in any case not reduce your rights under this Privacy Policy without your explicit and informed consent. If you do not agree to the changes, you should discontinue your use of the website, and cease providing personal information to us, prior to the time the modified Privacy Policy takes effect. If you continue using the website or provide personal information after the modified Privacy Policy takes effect, you will be bound by the modified Privacy Policy.